Disclaimer, Refund & Privacy Policy
Disclaimer
MediaDeals.co.uk provides a billboard website for those who sell print advertising space (Publications) and those who wish to purchase it (Advertisers). MediaDeals.co.uk does not sell advertising but only provides postings for ad offer details and general information from Publications. Therefore, MediaDeals.co.uk cannot and will not be held liable for the actions of the advertisers and publications on this site. This includes, but is not limited to, issues related to accuracy of space being offered, details of publication offerings, ad placement, and communication between buyer and seller.
In addition to providing a billboard, MediaDeals.co.uk gives Advertisers a vehicle for payment to Publications for ads they purchase as well as a means for Publications to receive payment smoother and faster than traditional methods.
Refund
Advertisers requesting refunds should contact the Publication from which the ad was purchased. Publications issuing a refund will be paid by MediaDeals.co.uk, except in the two instances described below in which MediaDeals.co.uk refunds directly to the Advertiser. In all other cases, upon being paid by MediaDeals.co.uk, Publications should issue a refund to advertisers in accordance with their standard refund policies.
Publications requesting refunds should contact MediaDeals.co.uk. MediaDeals.co.uk does not mediate between Publications and Advertisers, and is not responsible for refunds, unless explicitly stated here. It is the Advertiser's responsibility to contact the Publication to settle any disputes. MediaDeals.co.uk will not provide a refund to an Advertiser who purchases an ad in error. MediaDeals.co.uk will not provide a refund to a Publication that sells advertising space in error.
MediaDeals.co.uk is only responsible for refunds in the case of a credit card or check being incorrectly charged or in the case of a site error that prevents the transaction. See the Refunds Related to Technical Problems and Payment Discrepancies sections below for further details.
Cancellation of an Ad
It is the Advertiser's responsibility to contact the Publication directly to cancel an advertisement prior to publication. Advertisers should be aware that Publications have unique cancellation policies and that refunds may vary from publication to publication.
MediaDeals.co.uk will not issue a refund to an Advertiser for ad cancellation unless it is directly related to a site error. In the case of a site error, advertisers should contact MediaDeals.co.uk via e-mail at admin@mediadeals.co.uk.
MediaDeals.co.uk does not offer refunds for Premium Offer Service (see bellow).
Right of Refusal
Publications have the right to refuse any advertisement sold at any time. A Publication's reasons for refusal may include, but are not limited to, the following, 1) Problems with the advertisement (content, size, etc.) ,
2) Advertiser misrepresentation of any kind particularly having a prior outstanding balance with the Publication.
If a publication exercises its right of refusal, the Advertiser must be contacted by the Publication and issued a refund equal to the total amount paid by MediaDeals.co.uk for the advertisement.
Premium Offer Fees
Publications may choose to highlight or feature offers to draw the attention of users on the MediaDeals.co.uk web site. Publications pay Premium Offer Fees only for offers they create. Premium Offer Fees paid through Paypal and are nonrefundable.
Payment Discrepancies
Advertisers pay for advertisements before they are published. An Advertiser may be eligible for a refund from MediaDeals.co.uk if problems arise with payment. MediaDeals.co.uk will investigate these requests on a case-by-case basis.
An Advertiser may be eligible for a refund if their credit card was charged an improper amount for an Ad Offer purchase through MediaDeals.co.uk.
Refunds Related due to Technical Problems
Advertisers may be eligible for a refund if a technical malfunction on the site impedes a successful purchase or publication of an ad.
Refunds of this nature will be offered to the advertiser prior to the deadline for ad materials only. The reserved space in the publication will be canceled by MediaDeals.co.uk.
An example where MediaDeals.co.uk may provide a refund to the Advertiser for a relevant technical malfunction:
Pertinent information critical to ad placement is not provided to Advertiser in a timely manner or is inaccurate prior to the stated "deadline for ad materials."
Failure on the part of MediaDeals.co.uk to deliver an e-mail to either a publication or advertiser is not grounds for providing a refund because transaction-related information is available on the site. Refunds will not exceed the cost of original payment or charge.
MediaDeals.co.uk will offer Publications compensatory funds if the Publication is forced to issue a refund to the Advertiser because of a MediaDeals.co.uk technical malfunction. Requests will be handled on a case-by-case basis.
Under no other circumstances will MediaDeals.co.uk offer restitution to a Publication.
The Publication may request reimbursement from MediaDeals.co.uk for no more than the cost of the advertisement that was stated in the original agreement. Requests of this nature should be directed to admin@MediaDeals.co.uk.
The following situations do not warrant refunds from MediaDeals.co.uk:
• Advertiser fails to contact Publication.
• Camera-ready advertisement not to specifications.
• Failure by MediaDeals.co.uk to send an e-mail.
Post-Transaction Offers and Agreements
MediaDeals.co.uk should not be considered part of agreements/deals made after contact information is revealed to each party that was not part of the original bid or auction. MediaDeals.co.uk will pay the Publication only for the transaction amount agreed to in the original auction.
If the Publication changes any aspect of the original agreement, the Advertiser may reject it and request a refund from the Publication.
Requesting a Refund
If you are an Advertiser and believe that you qualify for a refund, contact the Publication you purchased from whom the ad was purchased. Only in the case of a refund request due to a site-related technical problem or an incorrectly charged credit card or check, should a request for refund be made to MediaDeals.co.uk. If you have contacted a Publication for a refund and are having difficulty you can contact our refund department via e-mail at admin@MediaDeals.co.uk. Please include your name, address, phone number, e-mail address and any information about your ad. A MediaDeals.co.uk representative will contact you shortly after receipt of your request.
Except in the circumstances noted above, all initial requests for a refund should be made to the Publication. Advertisers should be aware that Publications have unique refund policies that may vary. MediaDeals.co.uk has no control over these refund policies or input in secondary agreements therefore it will not mediate in any dispute regarding them.
If you are a publication user and believe that your Publication qualifies for a refund for a site malfunction, please contact our refund department via e-mail at admin@MediaDeals.co.uk. Please include your name, address, phone number, e-mail address and any information about the ad you sold. A MediaDeals.co.uk representative will contact you on receipt of your request.
Receiving a Refund from MediaDeals.co.uk
MediaDeals.co.uk will process all refund requests as quickly as possible. Please allow up to 35 days. If an Advertiser does not receive the appropriate credit within 35 days of the request, please e-mail MediaDeals.co.uk at admin@MediaDeals.co.uk.com.
Breakdown of Refundable Charges
Refunds from Publications to Advertisers
A Publication's refund to an Advertiser may only include the cost of the advertisement and production fees minus the MediaDeals.co.uk commission. Feature fees and MediaDeals.co.uk' commission may not be refunded.
Refunds from MediaDeals.co.uk directly to Advertisers
MediaDeals.co.uk refunds will consist of the following components: Cost of the advertisement, optional production cost and commission fee taken by MediaDeals.co.uk.
Payment Distributions
Advertisers purchasing an ad through MediaDeals.co.uk pay for advertisements before they are published. When an advertiser pays by credit card, MediaDeals.co.uk must wait days before the funds officially clear.
MediaDeals.co.uk does not send payment to the Publication until both the deadline for ad materials and the clearing period for online transactions pass. MediaDeals.co.uk will send payment (via check) to the Publication after the aforementioned dates.
If the deadline for ad materials and the payment clearing process fall on the same day, payment will be delivered to the Publication on the following Friday.
MediaDeals.co.uk will only hold payment a maximum of 35 days. If the deadline for ad materials occurs after the 35-day limit, MediaDeals.co.uk will pay the Publication the Friday before the end of the 35-day period. This is the only scenario in which the Publication will be paid before the deadline for ad materials.
In some instances, an advertisement may run in a publication before the clearing period expires. If the Advertiser's funds fail to clear, MediaDeals.co.uk will be forced to postpone payment to the Publication until funds are recovered from the Advertiser. MediaDeals.co.uk will send funds to the Publication only after successfully receiving them from the Advertiser.
Privacy Policy
Perrens Ltd. is the owner of www.MediaDeals.co.uk and wishes to express that your privacy is of the utmost concern to us. We guarantee to treat any information received from you with the highest level of respect.
The information submitted to us will be used primarily for the purpose of allowing Advertisers to purchase advertising space directly from Publishers through a publication-created offer.
Any information received is necessary to provide a level of certainty of intent and to maximize credibility. It is needed in order to aid with the continual improvement of the site, compile basic demographic data and to generally improve the services offered to you.
The company will not sell, share or rent your confidential information to any independent third parties without prior consent.
Cookies
If you decide to register as a Publisher with www.MediaDeals.co.uk, "cookies" are used to recognize you on subsequent visits and to make your online experience more user-friendly. "Cookies" are small bits of data that can be sent to your computer which then may be stored by your browser on your computer's hard drive. They cannot be used to retrieve data from your hard drive, email addresses or personally identifying information about you in any way. Most web browsers have features that can notify you when you receive a "cookie" or prevent "cookies" from being sent. Please note that by not accepting cookies, you will limit the functionality that can be provided to you when you visit www.MediaDeals.co.uk.
Security
Transaction information is securely transmitted and handled by PayPal. Credit Card information is not stored in our Databases. Credit Card transactions are done within the user session, and the information is automatically deleted once the transaction has been completed and the session ended. Thus no Credit Card information can be obtained from our servers, nor is the Credit Card information ever accessible by anyone other than Paypal.
Sponsor Sites
www.MediaDeals.co.uk provides links to third party sponsors. These sponsors are independent of this site and regulated by their own policies and procedures.
If you have any questions or concerns regarding privacy, please do not hesitate to contact us at admin@MediaDeals.co.uk and expect a prompt response to any issues.